Privacy Policy

This page explains how we handle the information you share when placing an order for Eroxel through this website. We only collect what is needed to process and deliver your order, and we never pass it on for advertising purposes.

The Short Version

• We only collect the name and phone number you leave in the order form.
• This information is used solely to confirm and deliver your order.
• It is never sold or shared with third parties for marketing.
• You can request its deletion at any time by email.

What Information Do We Collect?

When you place an order, we ask only for your name and phone number, so a member of our team can confirm the delivery details. No other personal information is requested on this site.

Why Do We Need This Information?

It lets us reach out to confirm your order, arrange delivery to the address you provide, and answer any questions before your package is shipped.

How Long Do We Keep It?

We keep your details for as long as it takes to prepare and ship your order, plus a short period afterwards in case you have a follow-up question, after which they are deleted.

How Do We Protect Your Information?

Access to your details is limited to the team members handling orders, and we take reasonable care to prevent unauthorised access.

Staying In Control

If you would like your number corrected or removed from our records, a short email to [email protected] is all it takes, and we act on it within a few days.